• DeltaTangoLima@reddrefuge.com
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    7 months ago

    “Specifically, the plug-ins are using our services in an unauthorized manner, which is causing significant economic harm to our Company.”

    Presumably, they don’t charge customers extra for hOn, so surely the only people using it via HA are the same people that would otherwise have used their (presumably) shitty app that isn’t meeting the customers’ needs in the first place?

    Not clear on how this causes them “significant” economic harm. Dick move.

    • leaskovski@kbin.social
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      7 months ago

      Im expecting that HA provides a better experience because it might be hitting their services more than their own app, and they haven’t costed the resources for hosting their service to include those extra requests coming from HA?

      • DeltaTangoLima@reddrefuge.com
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        7 months ago

        Possibly, but we’re talking about appliances here. I know for a fact that my HVAC controller polls their cloud service just as much as my HA does (using a similarly-developed plugin to what we’re talking about here).

        Of course, that could mean it’s doubling the number of times they’re being hit, but I somehow doubt there’s millions of customers doing that - the forks and stars on the repos are only in the hundreds.

        I’m guessing it’s what others here have already said - loss of usage data that they’ve been able to sell.

    • helenslunch@feddit.nl
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      7 months ago

      Specifically, the plug-ins are using our services in an unauthorized manner

      By plug-ins, you mean your customers?