Mint Mobile has disclosed a new data breach that exposed the personal information of its customers, including data that can be used to perform SIM swap attacks.
I’m pretty sure they’re required to disclose that, and since they’re already publicly admitting to some breaches, I doubt they’d be trying to hide parts of it while they’re already likely being looked into.
It sounds like the data that was gathered is the sort of data that a customer support rep should have access to. They typically can only see pertinent details like what is necessary to verify a customer’s identity and their device details, which lines up with what was mentioned in the disclosure. I imagine some CSR probably got their work account phished or something.
Passwords are probably just fine, from the looks of things.
I’m pretty sure they’re required to disclose that, and since they’re already publicly admitting to some breaches, I doubt they’d be trying to hide parts of it while they’re already likely being looked into.
It sounds like the data that was gathered is the sort of data that a customer support rep should have access to. They typically can only see pertinent details like what is necessary to verify a customer’s identity and their device details, which lines up with what was mentioned in the disclosure. I imagine some CSR probably got their work account phished or something.
Passwords are probably just fine, from the looks of things.