I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

  • _cryptagion [he/him]@lemmy.dbzer0.com
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    1 month ago

    All I know is I’ve been told over and over and over that Plex is better than Jellyfin because of reasons, so this latest move won’t have me changing my mind!

    • shalafi@lemmy.world
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      Plex user from way back. Gave them up, forgot why, but lemmy woke me up. Plex is charging for what exactly? And why would I continue when Jellyfin is every bit as easy and free? I feel like I’m missing something.

      (And yes, I got the implied /s. Most of lemmy is very literal, autistic even, missed it.)

    • BakedCatboy@lemmy.ml
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      I’m not gonna deny that there are definitely lots of Plex fanboys, but there are also definitely a number of issues that legitimately makes it hard to switch.

      For example right now, I can cast from Plex to my Chromecast. In Jellyfin, the cast menu just shows “Play on my device”. Afaik the only alternate app that also supports Chromecast is streamyfin, which seems to be in beta because the cast menu shows icons for my Chromecasts but no name and won’t let me select them.

  • i_stole_ur_taco@lemmy.ca
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    I have a Plex Pass and my users are still getting this.

    To be crystal clear to anyone getting this email: if the server admin has a Plex Pass, users need to do nothing to continue as normal. The streaming pass is only for users who aren’t connecting to a server that has a Plex Pass.

    What I find shitty about this is that it’s being indiscriminately sent to every Plex account. There’s bound to be lots of people who don’t understand what this means who will be tricked into buying a streaming pass they don’t need at all. I’ve been getting messages from my users all day asking wtf is going on, and I’m getting tired of trying to convince them to just ignore the email.

    • Scrubbles@poptalk.scrubbles.techOP
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      That’s where my head was. If anything, it threw all of my users into a panic, thinking that they had to suddenly start paying. I had a couple immediately uninstall the apps. I don’t blame them, the way it was worded it was pretty much pushing them that they had to. Plex undid years worth of trust right there with them.

      • sugarfoot00@lemmy.ca
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        1 month ago

        What gets me is that they didn’t message plex pass holders about this first. I would have gladly let my users know that they need to do nothing. Instead I’m fielding all kinds of panicked messages.

        • Scrubbles@poptalk.scrubbles.techOP
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          Same. Their wording was obviously meant to push them into just buying the membership. They chose language that sounded like you have to buy it ~or talk to your server admin~.

          It should have been “Talk with your server owner, <<Server owner name>> to see if you need to purchase a subscription or not”. Language like that would be very clear - but they chose not to do that.

          Or even better. <<ServerName>>, which is ran by <<ServerOwner>> already has a plex pass subscription, you can continue watching without a subscription! Gee, how nice that would have been.

    • Variants of Concern@lemmy.one
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      I guess if they know that the user only connects to one server that has a plex pass then they can filter down the email, the thing that keeps me from trying to move to jellyfin yet is that most of my users use multiple servers as a lot of my friends host plex so we cross share to get more coverage

    • palmtrees2309@lemm.ee
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      1 month ago

      I was reading your comment and the just came in the inbox. Lol I don’t even use plex at this point.

  • macniel@feddit.org
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    1 month ago

    They can just adjust their pricing like that without a warning before hand? Who do they think they are?

    Sad to see Plex becoming another target of enshittification.

    enjoy intro pricing on a Remote Watch Pass

    why would someone enjoy paying for what was free?!

    • masterspace@lemmy.ca
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      They announced this ahead of time. I got the email. They gave everyone a heads up with enough time to buy a lifetime Plex pass and the previous rate.

    • Scrubbles@poptalk.scrubbles.techOP
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      Right? Absolutely ludicrous. I can’t get over how they can be so arrogant to think they deserve money for that. It’s core functionality that existed before they forked off of emby. They didn’t even write that code. Then they have no infrastructure for it, because it transcodes and streams from my server over my network. Any infrastructure they have in that process is nothing I wanted (looking at the auth that for some reason needs to phone home).

      No, this is too far, I’m officially leaving Plex.

      • masterspace@lemmy.ca
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        Incorrect.

        They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

        For comparison, do let us all know which media server youre jumping to that supports secure and seamless remote streaming across a wide variety of devices and ecosystems

        Just buy a lifetime Plex Pass and pay for the software you use. If you had years ago this wouldn’t be a problem and you literally would not notice that money being gone at this point.

        $150 to perpetually operate a media server with free software updates is a ridiculous deal.

              • masterspace@lemmy.ca
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                1 month ago

                Yeah, or that they misconfigured something or didn’t sign into their account, or that it’s a random bug.

                Because if you have a Plex pass your users don’t have to pay anything for remote streaming. And OP is apparently unaware of the well publicized change so I’m thinking they’re the unreliable narrator.

                • potpotato@lemmy.world
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                  I have a lifetime pass. Shared user got this message. It seems like a generic alert to people without a pass.

        • Scrubbles@poptalk.scrubbles.techOP
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          1 month ago

          Define remote streaming, because they all support it unless there’s some term I don’t know about. Jellyfin allows me to remote stream out of the box - just like Plex used to.

          The only thing I can think of that you’re referring to is the proxied streaming thing, which I don’t care about anyway. Jellyfin connects directly to my new server

                • curbstickle@lemmy.dbzer0.com
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                  1 month ago

                  I do.

                  And I wasn’t bitching about Plex. This was my first comment in this thread.

                  That said, I’m also a lifetime Plex Pass subscriber, since waaaayyyyy back. And I’ll add that this is clearly a shitty money grab, and Plex deserves the complaints.

              • masterspace@lemmy.ca
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                1 month ago

                Lol, if you expose a Jellyfin server to the open internet you deserve what happens to your devices.

        • ReallyActuallyFrankenstein@lemmynsfw.com
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          1 month ago

          They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

          I’m sorry, what? How does me hosting my content on my server connected to the Internet with a connection I pay for, to a remote client that I own and also connected to the Internet that I pay for, “use their servers and network bandwidth”? How is basic remote streaming functionality that existed for the entire time I’ve used it “chew up a huge amount of development time”?

          Their development time - the things they’re bleeding self-hosted users to fund through this change - is entirely focused on their AVOD-hosting, SVOD-hub garbage that every other streaming startup is doing.

        • macniel@feddit.org
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          1 month ago

          You know what’s a bigger deal? Zero bucks (but please donate to jellyfin as it’s only fair) when you already have your server from which Plex streams your content from and add Wireguard for remote access.

          • masterspace@lemmy.ca
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            Lmao.

            It’s so unfair that plex charges an incredibly small amount of money for development…

            also donate to jellyfin development it’s only fair.

            • emeralddawn45@discuss.tchncs.de
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              Yeah the difference is voluntary. If i can choose to donate $50 to help development on an open source project, or be forced to pay $150 to support some fucking corporate enshittification, youre damn sure id rather donate. But the point is no one has to if they don’t want to or can’t afford it.

              • masterspace@lemmy.ca
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                I paid $150 like 8 years ago for rock solid media server software with continual updates and client applications continuously updated for virtually every platform available.

                You have to be insanely entitled and whiny to think that’s corporate enshittification or a bad value. Get some perspective.

                • emeralddawn45@discuss.tchncs.de
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                  1 month ago

                  Yeah my perspective is that an open source app that never charges you is better than one than literally fits the definitikn of enshittification by charging more money while decreasing functionality.

      • macniel@feddit.org
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        1 month ago

        And Jellyfin shall welcome you with open sourcey arms.

        add some wireguard leases so that you can share access to it with your friends, and presto :)

          • macniel@feddit.org
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            1 month ago

            I mean if you want to open up your network to the outside, sure. but a VPN would be a bit more safer, right?

              • masterspace@lemmy.ca
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                Guess how you would get around Plex’s remote streaming fees. Guess what service would be appropriate for tricking two devices into thinking they’re on the same local network.

  • Windex007@lemmy.world
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    1 month ago

    Does jellyfin let you set up different accounts for remote users so they can keep track of where they are in a tv series (and not give them admin functions?)

      • Windex007@lemmy.world
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        1 month ago

        Ok, ok that’s solid.

        Does it have “library sharing” so one wouldn’t have to login/logout to browse between my own media on my server and media a friend is sharing with me from their server?

        • Vanth@reddthat.com
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          1 month ago

          They’re totally different servers. You have to log in to each, but you don’t have to log out of one to log in to the other.

          I currently have three up in my browser, each in a browser tab, observing that my siblings and friend who self-host are all into some campy shit. I love it.

          • Windex007@lemmy.world
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            1 month ago

            I’ll need to take it for a test spin, specifically what the experience is through whatever app they’ve got to run through a tv.

            My brother-in-law both share our libraries with a set of people who have accessibility concerns. The Plex interface on a tv blends our two libraries relatively easily for those people. We have the redundancy of the two servers.

            For me it isn’t about what I can do, it’s what can the person who struggles the most with what we already have set up get going. I pretty desperately want to move to Jellyfin (already have the Plex pass, so just for ideological reasons) but I’m not going to leave any of my people behind in the process. This is why I’m so hyper fixated on the case of UX for people accessing through a TV app where someone has access to multiple shared libraries.

            • Vanth@reddthat.com
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              Setup for remote access by the host is more work, ofc. Remote access on users end can be more difficult depending on how the host sets things up.

              Most popular freebie approach seems to be tailscale VPN. Which requires remote users to connect through the Tailscale VPN. And for the host the free Tailscale option has a cap of 3 users. There is probably a learning curve and perhaps frustration for a low-comfort-with-tech type person.

              Requires some money but I think the easiest remote user experience is Cloud Flare. This is what my brother does, so I haven’t seen it from his end, but on my end it is very easy to access as a user.

              Both have so many help guides online, Tailscale or Cloud Flare.

        • PM_Your_Nudes_Please@lemmy.world
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          No, each server is accessed separately. You can swap between servers easily, but there is no central way to browse all of your servers simultaneously. Jellyfin was designed specifically to rebel against Plex’s centralization, so that’s not a feature they’re ever likely to implement. There are ways to sync your watch history between servers, but it’s using third-party plugins.

          • Windex007@lemmy.world
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            1 month ago

            I don’t see a technical reason why a client couldn’t log in to multiple remotes to pull and aggregate content through a single interface. No “central” server is required, so if this isn’t an existing feature, I don’t think implementing it breaks any kind of ideology goal on that.

  • Ricky Rigatoni@lemm.ee
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    1 month ago

    “Yes they are your files on your hardware in your home using your internet bandwitdh. But uh… fuck you.”

    • masterspace@lemmy.ca
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      My god people.

      If you setup Wireguard to use Jellyfin remotely, that would also get around Plex’s fees for remote streaming.

    • kalpol@lemm.ee
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      1 month ago

      Came here to type this and forgot, and thought this was my comment :D

    • SmoothLiquidation@lemmy.world
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      1 month ago

      I used Plex way back when it was really just a desktop client that I ran on a Mac Mini. Once they wanted me to make an account with them to watch my own stuff I found a different solution.

      I’ve been on Jellyfin for years and I am sure there are some features that I don’t have, but it works great for my setup. I have a docker running on my NAS and two shield tvs connected around the house. I keep all my content in a codec that plays on the clients just fine and everyone is happy.

  • tabris@lemmy.world
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    1 month ago

    Deleted my Plex account as soon as I got this email, using the account link in said email, so hopefully they see the connection.

  • LeninOnAPrayer@lemm.ee
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    1 month ago

    Yeah if I didn’t buy lifetime pass for like $50 years and years ago I’d be done with Plex probably.

  • twinnie@feddit.uk
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    1 month ago

    I’m all for switching to FOSS alternatives but this is like complaining that video game companies charge you for playing games on your own computer. Maybe they’re just struggling financially.

    • ocassionallyaduck@lemmy.world
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      1 month ago

      More like complaining if a game company comes back to make your game worse after you paid.

      “Yea I know you were enjoying Elden Ring and paid for it and host the multiplayer server yourself, but for reasons, all endgame content is going to require players to login and verify a subscription status to play online. Also greatsword have been depreciated and will be relaunched as a separate client: Elden Sword.”

      • Scrubbles@poptalk.scrubbles.techOP
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        1 month ago

        bingo. “Sorry, we know that this game was completely on your computer, but every time you start the main screen the update of the day actually hits our servers and costs us money. About 4 cents a day, but it adds up! No of course you can’t just disable that, instead you will now need to pay us $5 a month to continue access. - Your friends.”

  • ClydapusGotwald@lemmy.world
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    1 month ago

    Your users can still stream your content because you have plex pass. This is just notifying everyone who’s on a free account.

    • Reddfugee42@lemmy.world
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      Except it notified everyone whether their server has a pass or not. In other words, people who don’t need to buy a streaming pass were just told they have to buy a streaming pass.

    • Scrubbles@poptalk.scrubbles.techOP
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      Well no, they notified everyone, and my users freaked out, rightfully so. One immediately uninstalled the app because of it. So, that trust is just gone. Then second, I’m angry that they’re removing functionality that has been free for a decade for… reasons? As I explain elsewhere, there’s negligible cloud overhead for it. If this was a new feature that was locked behind plexpass or something - fine. Removing functionality I can’t get behind. Sure, my server would keep working, but this is the last straw for me. It’s obvious what’s happening over there, and my users don’t trust it. So I’m out.

  • hydrashok@sh.itjust.works
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    1 month ago

    Just buy a Plex Pass, damn. If you really like the software and it does everything you want, but you just want all the features for free then move to Emby or Jellyfin or whatever. I do hear Emby and Jellyfin have some good qualities but I haven’t tried them myself.

    Personally, the lifetime Plex Pass was one of my best purchases ever, but if you’re against paying for it, then you do you.

    • deegeese@sopuli.xyz
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      1 month ago

      Plex requiring a centralized accounts for self hosting was the bullshit I needed to move to Jellyfin and I never looked back.

      Charging to share your own content? Hah!

      • hydrashok@sh.itjust.works
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        1 month ago

        If you don’t want the centralized auth, then yes, find a solution that works for your needs. Glad you were able to.

        I didn’t like that auth change, but stuck with it and long-term overall it’s been a non-issue for me and my users. But that doesn’t mean it’s not a deal-breaker for others.

    • webghost0101@sopuli.xyz
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      “Just hand over your money because otherwise you don’t deserve these features”

      If you really like the software, find a way to contribute however you can.

      Walled gardens and greed are value destroying.

    • blackbirdbiryani@lemmy.world
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      1 month ago

      It’s all great until they eventually revoke your lifetime pass too and make it a subscription. If you think corporations won’t do something scummy like that I have a bridge to sell to you.

      • hydrashok@sh.itjust.works
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        1 month ago

        Call me when it happens. Until then, that’s just speculation masquerading as a justification.

        My lifetime pass from 2017 for $100 still works just the same as the day I bought it. I’m almost down to $1 per month for my overall costs. It’s ludicrously cheap compared to other entertainment options.

          • hydrashok@sh.itjust.works
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            So? How does that change my perceived value of the product I’m using today?

            “They could change your license tomorrow!!!111!1”.

            Ok. And then at that point I look for alternatives. I guess I don’t understand the rage at whatever future possibility you are sure is going to happen any second now.

            • macniel@feddit.org
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              1 month ago

              Then your so called lifetime license of 150 bucks is worthless, all your efforts you will no longer be able to enjoy.

              You are enabling this enshitification!

              • hydrashok@sh.itjust.works
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                1 month ago

                “If you buy this product that might potentially change at some point in the future in a specific way that I can’t definitively say will occur but will absolutely be BAD™, you’re enabling the very change I totally said would occur and you’re out your money!”

                I bought in 2017. How exactly is my continued use of a purchased product enabling anything? As a Plex Pass user, this does not impact me, or anyone I share with, in any way.

        • Scrubbles@poptalk.scrubbles.techOP
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          1 month ago

          Even if I wasn’t a Plex pass holder, they’re removing functionality. How do you not see that that is unacceptable? If they need income they can add new functionality that’s paid but this is something that was free before, and is now no longer free. Worse yet, it’s my server, I don’t know how they need 7 dollars a month for any infrastructure they have to support it when I do the heavy compute and streaming myself.

          It’s absolutely just greedy. They could have charged for that new UI they released. Or any new feature. They’re charging for things that either cost them pennies, or worse yet probably nothing.

          And we’re not even talking about how with my Plex pass they’re still getting emails pushing them to join and how scummy that is

          • hydrashok@sh.itjust.works
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            1 month ago

            I could see how you could see that, but previously if you weren’t a Plex Pass holder, you had to pay a one time fee to activate the Plex app to steam for more than 60 seconds (IIRC) remotely. How is this any different? If anything, it makes it cheaper because of the server owner is a Plex Pass holder, none of their users need to pay anything, versus today where it’s $5 per device unless you’re in a Plex Home covered by a Plex Pass.

            • Scrubbles@poptalk.scrubbles.techOP
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              1 month ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

            • Scrubbles@poptalk.scrubbles.techOP
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              1 month ago

              what’s cheaper is leaving the platform that’s trying to shakedown my users for $7 a month for a service that has been free for them for years. If they couldn’t tell the difference, then they shouldn’t have sent the email.

  • MajesticElevator@lemmy.zip
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    You state that you have a plex pass and are a server owner. In that case you shouldn’t be affected, yet you’re saying you are… what?

    • Scrubbles@poptalk.scrubbles.techOP
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      1 month ago

      Just because I’m not affected doesn’t mean it’s not enshittification, and removing functionality that was free for over a decade.

  • dirtycrow@programming.dev
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    the people giving their bandwidth away for free now want money to pay their bills?

    To clarify, I disagree with needing an account (sharing my email) with Plex in the first place, and personally would not purchase what is essentially CDN or VPN depending on how plex distributes your content to your end users. However, from these comments it seems like this was a free service they offered and now want money for it, because it is not profitable. Enshittification? Sure, but not unexpected. Apparently this doesn’t affect you if you stream locally either.

    This does complicate things though since now users have to consider paying a subscription for network security or begin distributing OpenVPN configurations to people. In some cases it won’t be possible, like on your TV.

    • Scrubbles@poptalk.scrubbles.techOP
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      That’s essentially my point of view. Plex enshittified. I was angry at how they handled the enshittification, throwing my users into a flurry, but I’m also not surprised that they’re doing it.

  • Kyle@lemmy.ca
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    1 month ago

    In case people aren’t clear on what’s happening, here is a graphic that illustrates what’s happening.

    • WhyJiffie@sh.itjust.works
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      1 month ago

      I have never used plex, and never will because I like my privacy, but that 20 usd a year does not sound much. thats less than 2 usd a month

      • masterspace@lemmy.ca
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        1 month ago

        People are angry because everyone’s spent too much time on social media and are used to assuming the worst and flying off the handle.

      • cloud_herder@lemmy.world
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        1 month ago

        I bought a lifetime plex pass for like $80 in 2016… is Plex getting more annoying? Yes. But is this a huge affront? No.