• Moonrise2473@feddit.it
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    11 months ago

    This decision was made so that we can continue to provide the best possible experience

    The best possibile experience is having a single app that can do the whole house, not a broken proprietary app that occupies 200 mb of space on the phone and that takes 5 seconds to start because of its fancy splash screen

    Don’t understand this, they are actively kicking out customers

    • mindlight@lemm.ee
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      11 months ago

      They’re not talking about your experience. They’re talking about the experience at the CEO’s summer house… That tennis court will not build itself and not for free 😁

    • Moonrise2473@feddit.it
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      11 months ago

      Ah yes best possibile experience is this: (from the ars Technica article about it)

      “Sadly, this app now displays advertisement at the very top and I cannot find a way to disable it,” writes one Play Store reviewer (Google doesn’t provide links to reviews). “This is very disturbing and on top of it, it moves my garage opening button out of the visible part of the screen. So to use it I now have to first look at the ads, then scroll down and hope to find my button.”

        • Moonrise2473@feddit.it
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          10 months ago

          Ahhh, subscription for being integrated in a car. While instead with home assistant you could just say hey [assistant] open the door

          Too bad they have a monopoly in the NA market

    • LazaroFilm@lemmy.world
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      11 months ago

      The myQ app sucks so much, it doesn’t even have Siri integration or widgets. Plus it’s riddled with ads for their $100 camera.ARE YOU KIDDING ME‽ I’m 1 starting this actively (meaning at every update I renew my review)

  • DeltaTangoLima@reddrefuge.com
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    11 months ago

    This is why I hate depending on cloud services for my home automation. The last one on my shitlist is my thermostat. Just haven’t gotten around to researching options yet.

  • MrSqueezles@lemm.ee
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    11 months ago

    As someone who maintained an API, 80% to 90% of my time was discovering that hackers were attempting an exploit, blocking it, adding monitoring, building abuse prevention. After we shut our API off, we could turn services back on, especially free services that we only took away because hackers.

    Not to mention the support volume. More than half of our support calls were, “Why did you suspend my account? I’m a poor old grandpa. I want to appeal.” Okay, yep we looked into activity and you sent 50000 requests in less than a minute and that’s all you ever did with this account. Did you know hackers lie and will spend hours getting tech support? You go to school to be an engineer to build cool stuff and instead field bullshit support requests all day from people trying to destroy the thing you want to build so they can maybe make thirty bucks and cost you tens of thousands. It sucked the life out of me and turned me eternally cynical.